What Type of Information Do We Collect from Website/App Visitors?
We collect the information primarily to provide better service to all of our customers and understand the customers behaviour on our website. When you visit our website/app, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet protocol (IP) address, browser type.
We might collect your name, address details, email address and contact information when you sign place an order or you submit a comment.
Otherwise, we do not collect users’ personal information.
We will retain your information as long as we require to provide you with the products and services and for such a period as mandated by the concerned law.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, respond to a survey, fill out a form, engage on social media platforms (Facebook/Instagram), open a support ticket, call our support team for queries, provide us with feedback on our products or services on our site/app. Also we collect data when you use our website via your browsers cookies.
How Do We Use Your Information?
We use the information we collect primarily to offer our current services and make the website better.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our
Call us at: +49 151 52225182
How Do We Protect Visitors’ Information?
Your personal information is processed behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do We Use “Cookies”?
Cookies are small files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technologies.
How to manage Cookies?
You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browsers. However, in a few cases, the website will not function as a result.
What types of Cookies do we use?
We use the standard cookies form the CMS “WORDPRESS” and Google Analytics.
Here are some of the ways in which a typical WordPress site collects user information.
- Name and email address in comment forms.
- Comment form cookie which remembers a user’s name or email address.
- Name and email addresses submitted by user by using a contact form.
- Name and email address submitted to sign up for email list.
- Information collected when users register on a website.
- Google Analytics tracking.
- Facebook page plugin and like button cookies.
- Other social media platform widgets that track users.
- Advertising programs like Google AdSense which track users.
Country Consumer Rights
Arctic Road Trips is mainly operating in Finland.
Do We Disclose the Information We Collect to Third-Parties?
We do not transfer data to outside parties, the only way data are transferred is by “Google Analytics”
Changes to this Policy
How to contact us
Email us at: email@example.com
Call us: +49 151 52225182
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Arctic Road Trishas not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.